Saturday, April 7, 2012

RM 7 for a RM 3 spot ???

Parking near Taman Jaya LRT ( next to Amcorp Mall )

BIT INFRA (M) Sdn Bhd parking lot.


Guess this parking attendant thought he could mess with the rates when I drove in to park at the open-air car park opposite Taman Jaya LRT.

8pm. 4th April.2012

I was contemplating: should I park at Amcorp's open air car park for RM4 after 6pm, or the one next door ? As I needed to take the LRT.

Says on their signboard, very CLEARLY - After 6pm- RM3

So I drove in, park at the spot, this malay staff in his 30s or 40s.. asked me how long I was going to park. I said ~  I'll be back before 12pm. ( does it even matter ? )

"OH tak boleh Ohhh.. itu macam , mesti tambah 5 ringgit" 
Me: HUh? kenapa?

Yah mesti tambah Rm5.
Me: HUh??? Kan, signboard kata RM3 selepas 6pm???

Yah..tapi, kita akan charge.. 7 ringgit untuk malam. 
Me: Huh? Bukan RM3?

Bukan Rm 3 untuk 2 jam saja.. ( freaking liar )
Me: Then..kenapa signboard kata - Rm3?

...er..r..eerrr..Ini, management lain... lepas 2 jam kita charge lagi.
Me: HUH??? management lain . Siapa management ???

Aggitated, didn't like my questions... getting rude..

Ahhh...bila malam ..tukar jadi tougeh lain.. 
Me: Oh Yah? taugeh lain?  MAHaLLLLL- nyaaaaa.?
        So kalau I come back b4 11pm?

Oh Rm7... Ya macam tu.. ( he thought I was gonna give in)

Me: Macam ini, tak nak park sinila- mahalnya...

Walk back to my car. He looked surprised & Disappointed...

Ahhh... tak apalah!! 

Yeah.. think you can CON me for extra pocket $$ ... what an idiot!
I wonder how many people he has conned and got away with it.

Is BIT INFRA (M) Sdn Bhd Management aware of the staff they are hiring ?
More interestingly.. Do they know that their car park is not theirs after 8pm nightly ???
Change Taukeh apparently? 

Lets says, if parking was really RM7 after 6pm, then shouldn't the management do something about the false & misleading rates displayed ? I can't find their contact on the website, but I hope Bit Infra will look into this matter if they ever read this.

I end up parking in Amcorp's basement that was only RM2 per-entry. 
Cheaper & safer people .

So be warned guys. Next time, that freaking dishonest parking attendant thinks he can CON you into that BULLSh** , show him the two SIGNBOARDs outside the parking lot and ask him " U taukeh ya ?"

Shame Shame Freaking Liar!

Sunday, March 25, 2012

BOYCOTT : DAORAE KOTA DAMANSARA


Dear Blog , long time no entry .. Guess who got lucky last night!

Being quite a fan of Korean food, I would say I've tried a few in Klang Valley already, including the Daorae Franchise. So far the Hartamas branch is the best and Subang is not too bad. My friend who has gone to the Penang's branch said they were great.
By that, we meant not just the food, but the service as well .

24 March 2012. Late dinner. Arrived at Daorae Kota Damansara.

9.20pm - Enter restaurant, full house. There was 3 grps of people ahead of us in a queue from the counter.

No one bothered to welcome or acknowledged us, so we joined the queue. Lady Boss stood at counter, never onced looked up, eventhough there was a queue around her counter. One family infront of us left, as they got fed-up.

9.40pm - Lady boss said we need to take a number, eventhough it was very clear, as people lined up in the order as they come in. But we took a number anyways.

9.50pm - Came to our turn, waiter is still asked: who came 1st?  when it was OBVIOUS that we have been standing infront of the counter for half an hr with our numbers. Especially when they have been walking pass us during that whole time. I put up my number, but he still went to a bigger crowd behind us, asking if they came 1st instead ? They all shook their head. 


Long queue from counter, but manager fails to acknowledge. 

9.51- 9.55pm- Still no menu in sight. Have to ask for one. One waitor told us - Wait. Need to set table 1st.  Huh? Was that more important than taking orders? Took them forever to take orders as they were rushing around shouting. They could tell I was annoyed, but they were not bothered, waitor rudely sets cutleries on table with a clash. 


Guest from individul rooms were popping their heads out asking where their food was. Guess they too were pretty annoyed.

10.15pm- BBQ meat finally arrived. Marinated chicken was not so fresh. 

No tea was served untill we requsted a few times. 

10.50pm - They gave us WATER on my 2nd cup when we requested for tea. There was also no complimentary fruits as well,  as they couldn't be bothered to pass it out anymore.
Water is given after requesting for TEA.





Bill was about Rm90 for 2 person. Service charge came up to around Rm8++.  What a price to pay for this RUBBISH SERVICE!  


It Boils down to BAD Management & training. 


Guess if your business is Good, Who needs Customers Service ?! 

I should have left, like the family infront of us when we could at 9.30pm.

What a SHAME .. or in KOREAN terms :  
부끄러운  ~ boo ggeu lub da !!!


I will NEVER return.

Monday, May 23, 2011

Rude Parking Attendant at Kelana LRT...

From A friend ...

Date: 24 April 2011
Time: 6:30 am
Venue : KELANA JAYA LRT Parking Lot.

I was driving towards Kelana Jaya lrt station when I approached the touch n go
machine. When I scanned my card, the message that appeared on the screen was
'kad tidak berfungsi' (card doesn't function) so I pressed the intercom button
requesting for help. The dude on the other line told me that I had to get that
sorted out @ the counter in the station. So, I parked my car outside the station
illegally and went to see the staff @ the counter. I told them what happened and
they seem perplexed how the guy didn't just override the machine and let me
through. They checked my card and told me that they couldn't detect any problems
and told me to retry. So, I drove my car to the machine & rescanned my card and
the same error message appeared. So,  I pressed the intercom button again
telling the dude on the other end what I did and that the machine still cannot
detect my card. He rudely dismissed me and left me stranded @ the bar!!!

From 
Piggyoinks

Ratings : SHAME ON U .

Tuesday, May 3, 2011

PHILEA RESORT & SPA- MALACCA

This incident happened to a friend of mine, Mr.Wong back in February 2011.

He and his colleagues were staying in  Philea Resort & Spa - Malacca for a production shoot with Bollywood Movie- DON 2.   

On the 14 / 15th Feb, his laundry in his room was taken for a wash without his permission. No forms were filled, no clothes were put into those hotel bags, but it was gone. 

On 16th of February when he checked out, the laundry was returned, everything in the bag was the SAME except for his pair of precious jeans -LEVIS.  It was swapped with a piece of black jeans that didn't belong to him. How convenient, the ONLY BRANDED piece in his laundry.

He immediately returned it and notify the lady at the reception about the wrong pair of jeans and asked them to find his jeans. As he was in a rush to shoot, they told him, house keeping will call him once its found. Obviously, nothing happened.

After 1 month, no response. So he called on 14th March and again on 29th, both times the same receptionist said- House Keeping would get back to him but nothing happened.  When asked for HR or Customer Service Dept, she said they don't have one... Seriously? A Huge 5 Star Hotel with No Customer Service Dept?

Finally, this receptionist called back and just said - Sorry we can't find your jeans.
That was it? Like he was just suppose to accept it and let them off the hook. He asked to speak to manager, but he wasn't around. Really? at 4pm ?

Called on 30th, spoke to someone who finally passed on the message to the exec.assist.House Keeping.( who was friendly) It was the 1st time he has heard about this issue at all -what missing Jean ??? ( after 1 month of calling the Hotel )  Ridiculous! Obviously, the morning receptionist has not been doing her job.

Repeated the whole story to him and he had to consult their GM on what to do. 

The Levis jean cost RM280, over a year old. 
The Hotel's response was - We can Only compensate you for your laundry fee = RM11.
( eventhough he NEVER requested for the Laundry wash )  But since it was lost- they only compensate - RM110. ( Less than half a Jean ) After disagreeing, the House keeping said it is out of their hands but the GM's decision. They came back with another offer- RM110 or a free night stay at their Hotel in Melaka. 

No thank you! He rejected the stay..All he wanted was his LEVIS back!! As if he would want to stay at Philea after this terrible experience. After dilly-daddling..He finally took the RM110 as he was tired of this rubbish.

I can't believe that Philea's Management did not take FULL RESPONSIBILITY on missing laundry especially when it was NOT REQUESTED in the first place. Wouldn't that just encourage house-keeping to wash guest's laundry without permission and then conveniently let it to go missing? It does question us the honesty of the house-keeping staff ( not that we want to speculate )

After all, Hotel's Policy only compensates you for your laundrette fees. How absurd! Imagine it being a RM1000 Armani coat, compensate you RM100? Such mistake should never happened in a resort classified as 5 Stars!

In Conclusion, the management should have in good-will, just pay for the entire JEAN to uphold their "prestiges image!"

What happens if it was Shahrukh Khan's Jeans? Would it have been a different response?

PS: Apparently, it wasn't just my friend's Jeans that was missing.. a few of his colleagues also had missing laundry but found out too late & of course, typical Malaysian: Don't like to complain.

For slow response and irresponsible attitude:

Ratings : Embarrassingly ShamefuL ! 




Monday, December 20, 2010

BILLION Photo S/B , Times Square

Next Up :


Billion Photo @ Berjaya Times Square, G-45, Ground Floor.Kuala Lumpur.

They may have a few branches, but this is located at TS.

Personal experience. Went looking for a lense for my camera, was just browsing and price sourcing. This Chinese Uncle ( perhaps the owner) asked what I was looking for. Told him my lense choice. Took the box , check the model . He gave me a price. ( it was way too high )

I said - Ok ..Thanks , will think about it.  and was about to walk out. 
He rudely went - " NO.. DON'T go Ask and say you'll think about it!
Tell me what is your price..!! ? 

I turned around and ask him " What is your Best price?" 
Sales guy : NO, you tell me YOUR price!!
My price is within RM500.
He typed out onto the calculator : RM866
Well... Its too high, I can get it lower else where.
Where? Where?
Online..
Sales guy : Ello ? we dun have to PAY rent ahh? People sell you cheap cheap online cause they don't have to pay rent.
Well that's my budget and you asked me for my Price..  this is my price ...firmly
Rudely fr him : I'm sorry this kind of business I CANNOT Do!!

While saying that, he threw the lense box back into the shelf Threw.. Not letak ok.

I smiled and replied " That's ok. Thank U." and walked out.

It is my Perogative as a consumer to look for my best suited price . If I can get it elsewhere cheaper, It is my Consumer Rights. Obviously he lack that in mentality.

Just a note guys... I eventually found my lense at RM400 at Low Yatt ground floor.. 
Very friendly fella as well and even threw in an air squeezer for cleaning. 
Is it worth looking around or what ?

As for that Billion shop, lack of courtesy & customer service.
It will be a BILLION Yrs b4 I ever step foot into tht place or reconmmend to any1.

Ratings: BILLION SHAME SHAME !

Sunday, December 12, 2010

Saisaki Jap Restaurant . KL

The 1st to HIT our Honour list.

 

Saisaki Japanese Restaurant, Unit 1-9, First Floor , Wisma UOA II, Kuala Lumpur.

ok to have Crocky..since its FREE.

 This is long overdue : This happened about early 2009. My friend, Ms. Lee & her family went for dinner at Saisaki, in their free salad appetizer, they found a Cockcroach! Yes ladies & gentleman a Crocky!!!

With evidence, we attach here a blur pic tht was taken from her phone camera.  Now the worse part of it was .. they complained to the manager and all he did was gave an annoyed stare & took it away with NO Apologies

His reply: But it's FREE..! Rude & unprofessional. They later wrote in to their management..but no reply or respond was given.

If u guys google it, under many blogs..customers have complained of food poisoning in Saisaki.. I say, time for them to voice it out to DBKL n shut it down...

Ratings : SHame SHame Shame!!!!